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April 12 – The Performance Group LLC and Prism LLC are hosting an invitation only event at the Spanish Trail Country Club. Mary Beth Hartleb of Prism and Greg Calvert of TPG along with guest speakers from the newly opened Hooters Casino Hotel will present “Casino Metrics©". Casino Metrics© is a low cost behavioral test designed to assess customer service attributes of hourly workers. After two years of development Casino Metrics© was first introduced to the gaming market to assess candidates for the opening of the Hooters Casino. Hooters needed to test all candidates against a very specific set of value competencies that they developed and use as there cultural footprint. Using the flexibility of Casino Metrics©, they were able to accomplish their mission. |